In terms of handling your personal information, we take our responsibility seriously. To ensure information is secure , we constantly review our collection of information. Whenever information is not required to be stored on our systems, we will remove it from the system. This document relates to TutorTurn Limited will be the holder of this information
Information we collect:
You may be asked for personal information such as your name, address, and phone number when you visit the Website or sign up for a class through the Website.
Files you upload to the online classroom are stored as well as anything you do in the classroom.
Your IP address, the device and browser you are using, the time spent on the Website and the pages you have visited are among the technical data we collect about how you use the Website.
Payment information such as bank account details or credit card details may be required. All payment card information is handled by a third party. No payment card information is handled by us directly, and we are not PCI compliant.
Usage of Information collected:
In the case of a student, we will use this information to put you in touch with the tutor you have contacted, and might also find other tutors who are able to help.
We may screen messages you send to other Users so that their contact information remains private until a Lesson Booking is confirmed.
You agree that our use of your information, where you choose to give us permission to do so, may include contacting you about products and services that may be of interest to you, including direct marketing services, by mail, telephone, SMS, e-mail, social media or other means.
We may contact you internally for market research, in order to find out how we can improve our services.
If you do not want your data used as described or if you wish not to be contacted any longer, please let us know by contacting us on email@example.com
Our system may retain account-specific data from closed accounts for several reasons, including responding to legal obligations, enforcing our terms and conditions, preventing fraud, collecting any fees owed, resolving disputes, and assisting in investigations.
Disclosure of Information
To fulfil the purposes outlined in the previous section, we may transfer and store the personal data you give us on our servers or on third-party servers.
In certain cases, we may have to transfer the data that we collect from you to locations outside of the European Union for processing and storing, but the data that is transferred is limited to the data that is necessary for the processing.
Credit card information and bank account information are processed by third parties. If you provide us with your personal information, you approve its transfer, storage, or processing by these third parties.
Occasionally, we may use information that you provide to us if we are required to share it to comply with (or in the event that we believe we are required to comply with) any legal obligation; or to enforce our Website Terms and any other agreement; or to prevent fraud.
Your information may be disclosed or shared with the target business entity, new business partners or owners, or their advisors, in the event we sell or transfer any or all of our business.
Our policy is to keep your information on our website for 5 years from the last date that you visited the site.
We may retain records where necessary to fulfil our regulatory or statutory duties
We store your information on our servers which are located within the EU.
All traffic between our website and you are done over secured SSL connections meaning that no one can intercept anything you send us e.g. when you log into your site
Access to your information is limited to only essential personnel.
What are cookies?
Cookies are small files stored in your web browser to help the website interact with you. Without cookies, every time you visit a new page the website thinks you are a new visitor. This would mean for example shopping baskets would empty each time you clicked onto a new page.
What if I do not want cookies stored on my browser?
You can block cookies via your web browser. You can find out specific instructions for your browser via Google. Please note blocking cookies can result in unexpected results when using a website.
What cookies do you store on my browser?
Details of the cookies we use on this site are listed below:
- A cookie to retain your username to make it easier to log into our management system.
- Cookies which store click ids for clicks which have come from our marketing sources.
- Cookies left by Google's Analytics software which helps us monitor traffic levels on our website